| ENFORCEMENT DIRECTORATE |
|
|
|
(i) Enforcement Unit Planned activities for the year included: - Survey of markets to identify substandard products - Proactive response to complaints sent to the unit - Consumer complaint mediation in conjunction with Consumer Complaint and collaborate effect unit - Informing the Public of the defective injurious products in conjunction with the Public Relations Unit - Generating data on defective products/fraudulent importers - Rectification of defective products in conjunction with relevant departments - Prosecution of fraudulent importers - Generation of revenue for SON operation through rectification handling fees/fines. (ii) Ports and Border Operation SON is actively involved in import inspection of goods and quality assessment at the ports. The importance of this exercise is enormous, considering the economic and health/safety implications of influx of substandard goods into the country. SON has established her presence in virtually all the seaports and Lagos borders. |
